Secure

Secure Data Transmission

Your data is encrypted on every transmission path and is held in a dedicated database on servers in Germany.

What the feature does

Health and performance data travels along many paths in the Datico® Life Hub: from the device and the app to the platform, and from the platform to users and connected systems. On all of these paths it is protected by transport encryption; connections via browser, app and API run exclusively over TLS 1.2 or higher, and unencrypted connections are redirected to HTTPS. This means data can be neither intercepted nor altered in transit.

Encryption is part of a protection concept of technical and organisational measures: every customer receives their own separate database on servers in Germany, and a data processing agreement under Art. 28 GDPR is concluded with every customer. Where requirements are higher, the Datico® Life Hub can also be operated on-premises in your own infrastructure. The software is developed in Germany.

Technical key facts

TransportTLS 1.2 or higher for browser, app and API
Tenant separationDedicated database per customer
HostingServers in Germany, no transfer to third countries
ContractData processing agreement under Art. 28 GDPR
OperationCloud in Germany or on-premises (at extra cost)
DevelopmentIn Germany, Burghausen

Where it is used

Datico® Life Patient Datico® Life Athlete Datico® Life Responder Datico® Life Participant

Included in

ProfessionalEnterprise

Related features

Markus Stadler, Managing Director
Markus Stadler Managing Director, Datico®

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